YUF Returns & Refunds Policy
YUF Returns & Refunds Policy
We want you to love your YUF gear. If something’s not right, we accept returns within 30 days of delivery.
Return Window
You have 30 days from the delivery date to request a return. Items must be postmarked for return within that window.
Eligibility
To be eligible for a return, items must be:
• Unworn, unwashed, and undamaged
• In original condition with tags attached
• In the original packaging where possible
Non-Returnable Items
The following can’t be returned or refunded:
• Items marked “Final Sale”
• Gift cards
• Items returned outside the 30-day window
• Items showing signs of wear, washing, or damage not present at delivery
How to Start a Return
Email [returns@yufbrand.com] with your order number and the item(s) you’d like to return. We’ll send you a return authorization and shipping instructions.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective, or we sent the wrong item — in those cases, we’ll cover it.
Refunds
Once we receive and inspect your return, we’ll notify you of approval status. Approved refunds are issued to your original payment method within 5–10 business days. Original shipping costs are non-refundable.
Exchanges
The fastest way to get a different size or item is to return what you have and place a new order separately.
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 7 days of delivery with photos of the issue, and we’ll send a replacement or full refund at no cost to you.
Questions
Reach us at [returns@yufbrand.com] or through the Contact page.
Draft policy — replace bracketed placeholders with your actual contact email before publishing. Review with counsel before this goes live; return terms are part of your contract with customers, not just a reference page.